Mobilization
of your staff in the event of an alarm
Contact your employees automatically in the event of an alarm or technical fault, thanks to Swissdotnet’s mobilization server. And do it any way you like, by phone, pager, e-mail or SMS. The people mobilized can acknowledge alarms, and an intervention report can be generated for infrastructure managers.
Mobilization
of your staff in the event of an alarm
Contact your employees automatically in the event of an alarm or technical fault, thanks to Swissdotnet’s mobilization server. And do it any way you like, by phone, pager, e-mail or SMS. The people mobilized can acknowledge alarms, and an intervention report can be generated for infrastructure managers.
The mobilization server
How it works
- A failure or a malfunction is detected on a site.
- The alarm is immediately transmitted by a transmitter, a supervisor or via a PLC.
- The mobilization server then identifies the scenario to be executed and contacts the people concerned using the desired vector (SMS, e-mail, etc.).
- The server then calls the parties who can accept the mobilization. If no one responds positively, the mobilization is automatically restarted.
- In addition, the person in charge can be informed of each trigger, and receive a full report by e-mail, including who accepted the intervention and when.
Technical data
Features
- Web-based administration interface
- Management of users, contacts and groups
- Management and configuration of mobilizations
- Configuration of triggers
- Send a report for each mobilization to those in charge
- Real-time tracking of mobilizations
- Voice synthesis or pre-recorded messages
The mobilization server can also run redundantly on several servers.
Available interfaces
Triggering mobilizations
- From OnSphere, our supervision solution
- From an IP alarm transmitter (physical or software)
- From a REST API
Output modules
- VoIP telephony
- Offline telephony (via SIM card)
- Online SMS (SMTP, ASPSMS and Clickatell)
- Offline SMS (via SIM card)
- Pager (SMTP)
- E-mail (SMTP)
Our mobilization software is designed to be scalable via a system of input/output modules.
Other interfaces can also be developed on request.
Release modules
- Telephony
- SMS
- Web interface